Hey Ichiboo™ is owned and operated by Studio Korufu.
ORDER PROCESSING
Most items are made to order. Please allow 2–7 business days for your order to be produced and prepared for shipment before dispatch. During busy periods, holidays, product launches, or promotional events, processing times may be longer.
SHIPPING TIMES
Delivery times vary depending on your location and the shipping service selected at checkout. Estimated delivery times are provided as a guide only and are not guaranteed.
INTERNATIONAL ORDERS
International customers are responsible for any customs duties, import taxes, VAT, fees, or other charges imposed by their local authorities. These charges are not included in the purchase price or shipping cost.
TRACKING
Where available, tracking information will be provided once your order has been dispatched. Please allow time for tracking information to update after receiving your shipping confirmation.
DELAYS
While we aim to deliver orders as quickly as possible, we are not responsible for delays caused by:
• Postal services
• Couriers
• Customs processing
• Severe weather events
• Public holidays
• Circumstances beyond our reasonable control
LOST OR MISSING ORDERS
If your order has not arrived within a reasonable timeframe, please contact us and we will assist in investigating the shipment.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
CONTACT US
If you have any questions regarding shipping or delivery, please contact us through our Contact page and include your order number.
© 2026 Studio Korufu. All Rights Reserved.